Category Archives: Client Experience

How to get loads of referrals (and clients!) regardless of how much you charge

How to get loads of referrals (and clients!) regardless of how much you charge

I recently went to a new dentists’ office and I realized that many client-based businesses have no clue how to provide mind-blowing client-focused experiences that drive referrals, the way this one was. I wrote this article to help you understand how to get referrals fast.

How to get referrals

A couple of months ago, I scheduled an appointment at one of my local dentists’ offices. Even though I had dental insurance that could cover a simple cleaning (I was still working at my marketing agency at the time), I opted for a luxury* dental office that had a special new-client appointment for $149. It was amazing they even used the best water flosser.

Before you deem me stupid for making that decision, let me explain.

My previous dental experiences were shudder-worthy. I grew up in small town in Poland, where anesthetic was as commonly used as rain boots in a desert. Aka, not a whole lot at all.

Dreadfully awaiting my upcoming check-up, I realized I’ll never change my view of dentists unless I have some kind of a profoundly good experience to offset the bad ones I’ve had in the past. What better way to do that than with a luxury dental office that promises a wonderful experience and has the prices to match?

Still, I had no idea what to expect.

On the day of my appointment I nervously stepped into the office half-debating whether I should just turn right back around and sprint out there – back into the safety of my cozy apartment. But what actually happened… surprised me.

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Case Study: Behind The Scenes of my $185K Launch

Case Study: Behind The Scenes of my $185K Launch

I’m a little nervous, but for the first time I’ve decided to share the details of one of my last launches for a brand new program I had never run before. I really don’t like it when people share successes and monetary numbers without sharing ALL the things. Like, the truth behind the launch. Was…

65 Ideas for Your Livestream Broadcast Topics

65 Ideas for Your Livestream Broadcast Topics

In this post, you’ll get loads of topics for your Facebook Live broadcasts and Periscope livestreams, so that you never run out of ideas for your livestream marketing strategy (and you can turn your strangers into total raving fans, in no time!) BIG NEWS! Livestreaming all the rage and it shows no signs of stopping. Facebook…

Why Your Facebook Ads Aren’t Working (and What You Can Do About it)

Why Your Facebook Ads Aren’t Working (and What You Can Do About it)

So… your ads aren’t working. Sucks to be you. Haha, just kidding. But in all seriousness, “My ads aren’t working” is probably one of the most common complaints I hear from entrepreneurs and marketers alike who are trying to grow their presence, impact, and bank account with Facebook Ads.

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